Refund Policy

1. Job Post Payments

• Full Refund: Full refund within 24 hours of payment if the job post has not yet gone live.
• No Refund: No refund after the job post has been activated and gone live in candidate matching.
• Technical Failures: 100% full refund guaranteed if technical issues prevent your post from going live or matching candidates.
• Policy Violations: No refund if a job post is removed for violating our Terms of Service.

2. Candidate Membership

• Non-Refundable: The membership fee (₹99/year in India, $9/year globally) grants access to the Wrkmark Jobs platform for one year. As the service begins immediately upon activation (your profile goes live in matching), the subscription fee is non-refundable once your profile has been activated.
• Technical Failure Exception: If a technical failure prevents your candidate profile from going live within 48 hours of payment, a 100% full refund is guaranteed.

3. Refund Process

To request a refund under the eligible conditions above, please send an email to billing@wrkmark.com with the following details:

• We will acknowledge and review your request within 2 business days.
• Approved refunds will be credited back to your original payment method within 5–10 business days, depending on your card issuer or banking provider.

4. Contact

If you have any questions regarding billing or refund requests, reach out to our team at:

Wrkmark Jobs Billing
Email: support@wrkmark.com